KIDS and 9-1-1

WHEN should I call 9-1-1:
In an emergency
When you need help
When you need the police, fire department or an ambulance

HOW do I call 9-1-1:
Stay calm
Listen for a dial tone
On a push button phone push 9-1-1

WHAT is a dispatcher?
A dispatcher sends a police officer, fire truck or an ambulance when someone call in an emergency

WHAT to say when the 9-1-1 dispatcher answers:
Tell the dispatcher where help is needed
Give your name and address loudly and clearly
Tell the dispatcher what is wrong - what type of an emergency it is
Explain what type of help you need - fire, police or ambulance
Answer all questions that are asked of you

WHAT NOT to do when you call 9-1-1:
Do not nod your head. Instead, answer "yes" or "no" out loud.
Do not hang up until the dispatcher says it's OK to do so.

WHEN YOU SHOULD NOT call 9-1-1:
When there is no emergency
For animals
As a game, prank or joke
As a test to see if 9-1-1 works