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About 9-1-1 Center
Newberg-Dundee 9-1-1 Communications Center is the primary answering point for all 9-1-1 emergency calls for the cities of Newberg, Dundee and eastern Yamhill County. The center operates 24 hours a day, 7 days a week.
Newberg-Dundee Communications Center is staffed with ten full-time dispatchers who are trained professionals, dedicated to providing the highest level of public safety communications inside our dispatch area. Dispatchers serve as the primary link between the public and the emergency responders, whether police, fire or medical. They receive 9-1-1 emergency telephone calls, as well as act as the answering point for the police department and assisting citizens with general inquiries. Each call is prioritized, and appropriate public safety personnel dispatched to handle the situation.
Newberg-Dundee Communications Center dispatches for the Newberg-Dundee Police Department. Emergency fire or medical calls for Newberg Fire Department and Dundee Fire Department are transferred to the Washington County Consolidated Communications Agency (WCCCA) for dispatch of appropriate personnel.
Dispatchers are trained telecommunciators, certified by the Oregon Department of Public Safety Standards and Training in dispatch and Emergency Medical Dispatch.