Financial Assistance Municipal Services Bill

Need Help Paying Your Bill?

The City of Newberg offers financial assistance to cover a portion of your municipal services (utility) bill.

• Short-term financial hardships vouchers
• Bill credit for water and sewer charges
  • Limited income households
  • Active military and veterans
• Payment arrangements

Financial Hardship Vouchers

If you are experiencing a short-term need for payment assistance, you can contact one of the local service offices to apply for aid.   Click Apply directly through service voucher sites for a list of offices.

Bill Credit

Receive a monthly credit on your Newberg Municipal Service account. Active accounts for water and sewer services receive $25.00 monthly credit. Active accounts billed with water services only, receive $15.00 monthly credit.

Qualifying Customers

• Households with limited income, or one active military or veteran in the household
• Must live in Newberg
• Must have a current account, cannot be more than 30 days delinquent at any time of approved assistance

***NEW FORMS FOR 2024-25 CANNOT BE SUBMITTED BEFORE 6/1/2024. THEY WILL NOT BE ACCEPTED BEFORE THIS DATE.***

Active Military and Veteran Households

1. Complete the Military Veteran Application for Bill Credit | SPANISH Solicitud para miembros o veteranos de fuerzas armadas EE.UU.
2. Attach proof of service showing name of applicant: active duty photo ID, supporting documentation and/or discharge documents

Limited Income Households

1. Complete the Application for Bill Credit  | SPANISH Solicitud para ayuda con el pago de agua
2. Attach one or more supporting documents showing name of applicant and dates:
   • Supplemental Social Security Income (SSI) verification
   • Oregon Medical Card
   • Supplemental Nutrition Assistance Program (SNAP) – Food stamps – SNAP card or award letter with date of award
   • Medicaid card
   • Free and Reduced School Lunch or Breakfast Program Letter from the Newberg School District indicating school year

Payment Arrangements

Payment Due Date Extension - On a case by case basis, the City of Newberg will grant an extension on the due date to avoid service disconnection and fees associated with a delinquent account.

Payment Plans - Call the Utility Billing Department to find out if this may be an option for you.

Utility Billing
414 E. First Street, Newberg OR 97132
(503) 537-1205

These assistance programs were developed by the Citizens’ Rate Review Committee and the Newberg City Council.