Start Utility Service

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Fill out the form below OR visit us at the Service Window in the Public Safety Building between 8:30am and 12pm Monday - Friday (401 E Third St., Newberg, OR 97132)
Due to updated summer hours, we can only connect/disconnect services Monday through Thursday. We apologize for any inconvenience this may cause.

Your first Municipal Services Statement is mailed on the 1st of the month and payment is due on the 30th (on the last day for February).


Request to Start Utility Services

Disclaimer: Please note that requests to start services must be submitted before 4:00 PM a minimum of one business day in advance. Requests received after 4:00 PM will be treated as received the following business day. Any requests to start service which fall on weekends or holidays will be scheduled for the following business day.

Terms of Service

I hereby apply for Municipal service to the above premises. In consideration of the furnishing of service by the City of Newberg to the above premises. I Agree to:

1. Be responsible for all charges for service from the date of this application until I give the City notice to discontinue service.

2. Abide and comply with all rules and regulation now in force or hereinafter enacted by the Newberg City Council.

3. Pay promptly all bills for service before the charges become delinquent and to notify the Finance Department that service is no longer required.

4. Have this application constitute a binding agreement between the City and myself only upon proper execution by myself and acceptance by the City.

Delinquency: The City of Newberg reserves the right to discontinue service when charges are not paid when due, and to refuse further service until the delinquency is paid in full.

Failure to Pay: Accepting utility services from the city creates a legally binding contractual relationship between the primary listed on the account and the City of Newberg (the “City”). The City may, but is not obligated to, submit payment history records or other information to credit reporting agencies or bureaus when contracts are past due by more than three months. Failure to pay all charges for service may result in further collection efforts by the City or the City may place a lien on the property. Unpaid charges, which become a lien, may be enforced, and collected in the same manner as any other municipal lien.

NOTE: There is a $20.00 non-refundable account set up charge which will appear on your first statement.

I acknowledge that I have read and agree to the terms listed above in regards to my service request.