Financial Assistance Utility Bill

The City of Newberg offers financial assistance to cover a portion of your municipal services (utility) bill.

Veterans & Service Member Utility Credit applications are only accepted June 1 - June 30 for bill credit.Other payment assistance or payment plans may available for  those that qualify listed below. | Información en Español

• Short-term financial hardships vouchers
• Bill credit for water and sewer charges
• • Limited income households
  • Active military and veterans
• Payment arrangements

If you are experiencing a short-term need for payment assistance, you can contact one of the local service offices to apply for aid.Click Apply directly through service voucher sites for a list of offices.

Receive a monthly credit on your Newberg Municipal Service account. Active accounts for water and sewer services receive $25.00 monthly credit. Active accounts billed with water services only, receive $15.00 monthly credit.

Qualifying Customers

• Households with limited income, or one active military or veteran in the household
• Must live in Newberg
• Must have a current account, cannot be more than 30 days delinquent at any time of approved assistance

Active Military and Veteran Households
Note | Accepting applications only between June 1 - June 30 for active military and veterans assistance.
Complete the Military Veteran Application for Bill Credit | SPANISH Solicitud para miembros o veteranos de fuerzas armadas EE.UU.
Attach proof of service showing name of applicant: active duty photo ID, supporting documentation and/or discharge documents
 
Limited Income Households

1. Complete the Application for Bill Credit  | SPANISH Solicitud para ayuda con el pago de agua
2. Attach one or more supporting documents showing name of applicant and dates:

• • Supplemental Social Security Income (SSI) verification
  • Oregon Medical Card
  • Supplemental Nutrition Assistance Program (SNAP) – Food stamps – SNAP card or award letter with date of award
  • Medicaid card
  • Free and Reduced School Lunch or Breakfast Program Letter from the Newberg School District indicating school year

Payment Arrangements
Payment Due Date Extension - On a case by case basis, the City of Newberg will grant an extension on the due date to avoid service disconnection and fees associated with a delinquent account.

Payment Plans - Call the Utility Billing Department to find out if this may be an option for you.

Utility Billing
414 E. First Street, Newberg OR 97132
(503) 537-1205

These assistance programs were developed by the Citizens’ Rate Review Committee and the Newberg City Council.

Payment Due Date Extension - On a case by case basis, the City of Newberg will grant an extension on the due date to avoid service disconnection and fees associated with a delinquent account.

Payment Plans - Call the Utility Billing Department to find out if this may be an option for you.

Utility Billing
414 E. First Street, Newberg OR 97132
(503) 537-1205

These assistance programs were developed by the Citizens’ Rate Review Committee and the Newberg City Council.

Supporting Documents

2023-24 Financial Assistance Credit Application
2023-24 Solicitud para ayuda con el pagode aqua y alcantarillado
2023-24 Military Credit Application for Municipal Services Credit
2023-24 Solicitud para ayuda con el pago de agua y alcantarillado fuerzas armandas de Estados Unidos
Newberg financial assistance voucher sites 2022-232023-24 Municipal Services Donation Form
2022-23 Instructions for Municipal Services Vouchers
Non-Profit Grant Application, Policies & Procedures Water Bill Financial Assistance Program
2023-24 Non-profit Grant Application