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How do I report a sudden change in my water ?
IF water stops flowing call 503-537-1234 immediately.
If you notice a change in the quality of your drinking water take the following steps
- Open up facet and let COLD water run for 2 minutes in more than one location in your home
- When a faucet has been out of use for a day or two - water can collect debris from inside the pipes in your house.
- Check for debris in faucet aerator
- Aerators can collect debris from pipes and clog up or get old. They may need cleaning or replacing.
- Check water softener - is it time for a filter change
- If you have an additional water filter or softener on your system the filter will need regular replacement
- If you are a renter - have you contacted your property manager or owner ?
- sometimes there was work done near your rental that the manager is aware of.
- Was irrigation or backflow or fire sprinkler work done recently on your property ?
- Work done to connecting pipes on the property can loosen debris - it may need to run for a few minutes to flush this out of your system.
Were Hydrants/water lines in your neighborhood recently "flushed" ?
If your water is discolored or seems suddenly different and hydrants or water lines have been recently flushed in your area the Public Works Maintenance office wants to know. Call 503-537-1234
If you still have concerns contact the Water Treatment plant at 503-537-1239.