If there is a leak with a significant volume or continuous flow of sewage, call dispatch at 503-538-832
City ResponsibilityThe City is responsible for sewage backups in the public line, but residents are responsible for backups in their private sewer lines. Relief funding is available to property owners meeting eligibility requirements.

Sewer FAQ
If there is a significant volume or continuous flow of sewage, call dispatch at 503-538-832
Upon notification, the City of Newberg will take the following actions:
Upon notification, the City of Newberg will take the following actions:
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- Immediately respond to the scene and investigate the situation.
- Provide information to the affected customer about who the responsible party is, the cause of the blockage, who needs to repair it, and who is responsible for the cleanup of the affected area.
A private sewer lateral is the section of underground pipe that connects the sewage system in a private building to the City owned and maintained sewer system under the streets or easements. As the name implies, the private sewer lateral is a pipe that is owned and maintained by the private property owner.
- Damage to public sanitary sewer lines by private parties or contractors.
- Damage to a public sanitary sewer line by public entities or contractors.
- Power or mechanical failures at City sewage ‘lift stations’.
- Blockages of a public sewer line due to debris (rocks, sticks, lumber, toys, roots, baby wipes, garbage, grease).
- Settlement or movement of the earth below a sewer line.
- Inflow and Infiltration (I&I) are caused by major rainfall that overwhelms the system with rainwater runoff.
- Damage to the privately owned segment of the wastewater conveyance system by any of the above causes.
Contact with untreated sewage always carries a potential health risk. People and pets should be evacuated from any contaminated buildings or exposure areas as soon as possible.
Billing for City services such as water, sewer, streets, stormwater, etc. falls under the Utility Billing Department