Newberg-Dundee 9-1-1 Communications Center is the primary answering point for all 9-1-1 emergency calls for the cities of Newberg, Dundee and eastern Yamhill County. The center operates 24 hours a day, 7 days a week. During Fiscal Year 2007-2008, the Newberg-Dundee Communications Center handled 29,366 calls for service: 23,767 police; 1,222 fire; and 2,487 ambulance. Overall, a total of 76,457 telephone calls were received into the dispatch center, 11,277 of which were calls to 9-1-1.
Newberg-Dundee Communications Center is staffed with nine full-time dispatchers who are trained professionals, dedicated to providing the highest level of public safety communications inside our dispatch area. Dispatchers serve as the primary link between the public and the emergency responders, whether police, fire or medical. They receive 9-1-1 emergency telephone calls, as well as act as the answering point for the police department and assisting citizens with general inquiries. Each call is prioritized, and appropriate public safety personnel dispatched to handle the situation.
Newberg-Dundee Communications Center dispatches for the Newberg-Dundee Police Department, Newberg Fire Department, Newberg EMS, and Dundee Fire Department.
Dispatchers are trained telecommunciators, certified by the Oregon Department of Public Safety Standards and Training in dispatch and Emergency Medical Dispatch.
